Reminder Voice

Privacy Policy

Effective date: August 24, 2026

Note on this page: this is original content written for Reminder Voice, describing our actual data handling in plain terms, to the level of detail payment processors (Razorpay, and comparable gateways such as PayU) typically expect from a merchant's privacy policy during onboarding/KYC review. It is not copied from any other company's policy. It has not been reviewed by a lawyer — please have one review it before relying on it for gateway submission, and confirm the items flagged below.

1. What we collect

2. Location data (location-based reminders — Premium feature)

Reminder Voice has an optional Premium feature that lets you set a reminder to trigger when you arrive at, or leave, a specific place (for example, "remind me to buy milk when I get to the grocery store"), instead of at a fixed time. This feature only accesses your location if and when you actively create a location-based reminder — the app does not track your location otherwise, and no other feature in the app accesses location at all.

To make this work, the app requests precise and approximate location permission, and — because the reminder needs to be able to trigger even when the app isn't open on screen — background location permission as well. Detecting your arrival or departure is handled by Android's Google Play Services geofencing system, which runs this check on your device; we don't continuously stream your location to our servers. The location coordinates you choose for a location-based reminder (i.e., the place you picked) are stored as part of that reminder's own data, the same way the rest of a reminder's content is stored, so the reminder can sync across your devices.

We don't sell or share your location data with third parties, and we don't use it for advertising, analytics, or any purpose beyond triggering the location-based reminders you've set. You can deny or revoke location permission at any time from your device's app settings — doing so only disables the location-based reminder feature; every other part of Reminder Voice continues to work normally.

3. Contact matching

When you open the Contacts tab, the app reads phone numbers and names from your device's contact list. It normalizes those numbers to E.164 format (e.g. +919876543210) and sends them — as plain phone numbers, not device contact names — to our matchContacts server function to check which of them belong to a registered Reminder Voice user. The names in your contact list never leave your device; only the phone numbers do, and only to run that lookup.

The server does not save the list of numbers you sent — it uses them to query our existing users database for that one request and returns the matches (their user ID, display name, and profile info, if they've set any) back to your device. We don't build or store a copy of your address book on our servers, and other users can't query our database directly to look up your number — only this server-side function can perform that lookup, and it requires you to be signed in.

4. Reminder & message content, including self-destructing notes

Voice, text, photo, and video reminders are stored so they can be delivered to you or the people you send them to, and so you can review your reminder history. If you mark a voice reminder to "delete after play," the audio file is permanently deleted from our storage as soon as the recipient's first playback starts — you control this retention setting yourself, per reminder. You can also delete individual reminders and broadcast messages you've sent, and you can delete your account entirely (see "Your rights" below), which removes your reminder content along with it.

5. Payments

Subscriptions are purchased through our website checkout and billed by PayPal (international payments) or Razorpay (payments in India — cards, UPI, netbanking, wallets). Reminder Voice never receives or stores your raw card number, UPI ID, or bank account details — those are entered directly into PayPal's or Razorpay's own checkout and handled by them under PCI-DSS compliance. Our backend only receives a payment confirmation/token and your subscription status from PayPal or Razorpay, which we use to activate or renew your Premium access.

PayPal's and Razorpay's own privacy policies govern how they process your payment details: PayPal Privacy Policy and Razorpay Privacy Policy.

6. How we use your data

We use the data above to: deliver your reminders, notifications, and broadcast messages; match your contacts against registered users so you can address reminders by name; verify and maintain your Premium subscription status; operate, secure, and improve the Service; and detect and prevent fraud, abuse, spam, and violations of our Terms of Service.

7. What we don't do

We don't sell your data. We don't read your voice recordings or message content for advertising purposes. We don't share your phone number, contacts, or reminder content with anyone outside the service providers described in this policy and what's needed to operate the app itself.

8. Third-party service providers

We rely on the following providers to operate Reminder Voice, each under their own privacy policy:

9. Cookies & tracking on this website

remindervoice.com does not currently use Google Analytics, ad trackers, or any other third-party tracking or advertising cookies — we checked the site's own pages to confirm this before writing this section. If that changes in the future, we'll update this section to say so.

10. Data retention

We keep your account data and reminder content for as long as your account is active, plus the "delete after play" behavior described in Section 3 for voice notes you mark that way. When you delete your account, we delete your profile, reminder content, and contact-match data associated with it, other than what we're required to keep for legal, tax, or fraud-prevention purposes (for example, payment records PayPal/Razorpay retain independently under their own obligations).

11. Your rights

You can access and correct your profile information directly in the app. You can delete individual reminders, and you can delete your entire account and associated data from the app's account settings, or by emailing help@remindervoice.com.

If you're in India, you have rights under the Digital Personal Data Protection Act, 2023 (DPDP Act), including the right to access, correct, and erase your personal data, and to withdraw consent where processing relies on it; you can exercise these by emailing us at the address above.

If you're located elsewhere, you may have similar rights under your local law — generally including the right to access, correct, delete, or obtain a copy of your personal data. Email us and we'll do our best to honor your request under the law that applies to you.

12. Children's privacy

Reminder Voice is not directed at children under 13, and we do not knowingly collect personal data from anyone under 13. If you believe a child under 13 has provided us with personal data, contact us and we'll delete it.

13. Security

Data in transit between the app and our servers is encrypted (TLS). Access to your data in our Firebase database and storage is controlled by Firebase security rules scoped to your own account — for example, contact-matching lookups run only through a signed-in server function, not open client queries. As described in Section 4, we never store your raw payment card or bank details ourselves.

14. Changes to this policy

We may update this Privacy Policy as the Service changes. If we make a material change, we'll update the "Effective date" above and, where appropriate, notify you in the app.

15. Contact

Questions about this policy, or a privacy/deletion request? Email us at help@remindervoice.com.