Refund Policy

Effective date: August 27, 2026

Note on this page: this restates, in one place, the refund and cancellation terms already set out in our Terms of Service (Section 4.1), so they are easy to find during payment gateway review. It has not been reviewed by a lawyer.

1. How to get help

Email help@remindervoice.com from the address or phone number associated with your account, with the payment method used (PayPal, Razorpay, or PayU) and the approximate date of the charge. See our Contact Us page for what else to include. We aim to respond within 1–2 business days.

2. All purchases are final once Premium is activated

Premium features are unlocked and usable immediately upon successful payment, so all purchases — subscriptions (monthly / yearly) and the one-time Lifetime plan alike — are final and non-refundable once Premium has been activated on your account. This applies equally to both purchase types, with no exceptions for accidental or duplicate charges, and applies across all payment methods and gateways (PayPal, Razorpay, and PayU).

3. Cancelling a subscription

Cancelling is not the same as a refund: cancelling stops future billing, it does not refund what you've already paid. For PayPal subscriptions (auto-renewing), you can cancel any time from your account settings or by emailing us. Cancellation stops the next renewal charge but does not retroactively refund the period you've already paid for — you keep Premium access until that period ends. Razorpay and PayU purchases are billed once per period and do not auto-renew, so there's nothing to cancel — they simply won't be charged again unless you return to the site and pay for another period.

4. Free tier

Reminder Voice's free tier costs nothing, so there is nothing to refund.

5. Changes to this policy

We may update this Refund Policy as our plans or payment providers change. If we make a material change, we'll update the "Effective date" above.